The NHS in Norfolk and Waveney has launched a new campaign urging people visiting the region this summer to have a healthy, happy holiday – and choose the right service for illnesses and injuries.

The initiative, which is being spearheaded by NHS Norfolk and Waveney Clinical Commissioning Group (CCG), reminds people of the wide range of support which is available for anyone who needs medical help.

As well as self-caring for minor problems using a well-stocked first aid kit, people can:

  • Contact NHS 111, which can advise anyone with an urgent medical problem what to do and where best to go for treatment. 111 can also book a GP consultation or time slot at an emergency department (A&E) if necessary.
  • Visit a pharmacy for expert help and advice on common conditions such as hayfever, colds, cuts and bruises and insect bites. Pharmacies also offer free lateral flow tests so that people without symptoms can regularly test themselves for COVID-19.
  • Contact their own GP practice for any health matters they are already treating them for. Practices can also send prescriptions electronically to a local pharmacy for holiday-makers to collect.
  • Drop into the NHS Walk-In Centre at Rouen House on Rouen Road in Norwich. Open between 7am and 9pm daily, it can help with minor cuts and wounds, strains and sprains and skin complaints.
  • Go to the Minor Injuries Unit (MIU) in Cromer or Wisbech, which have x-ray facilities and can provide treatment for minor wounds, burns, simple fractures and other injuries. People can call 111 for their locations and opening times.

The campaign comes as the region prepares for an influx of holiday-makers over the summer months. Its aim is to reduce the number of people going to emergency departments with minor problems which could be more effectively managed elsewhere.

For further details please see their website:

Have a healthy, happy holiday in Norfolk and Waveney this summer – Norfolk and Waveney CCG